Privacy Policy

Bocapc Repair ("we," "our," or "us"), located at 469 1 Ave NW, Swift Current, SK S9H 0N3, operates the website https://bocapcrepair.com. This Privacy Policy describes how we collect, use, and handle personal information when you visit our website or contact us about our services.

By using our website, you acknowledge the practices described in this policy.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly: When you fill out our contact form, you may provide your name, email address, phone number, vehicle information, and a message. This information is used solely to respond to your inquiry or service request.
• Automatically collected information: When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, pages visited, and time spent on pages. This is typically collected through standard web server logs and any analytics tools we use.
• Cookies: We may use cookies to remember your preferences and understand how visitors interact with our site. See our Cookie Policy for details.

2. How We Use Your Information

We use the information we collect to:

• Respond to contact form submissions and service inquiries
• Schedule and confirm service appointments
• Improve our website and understand visitor behaviour
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Legal Basis for Processing (Canadian Privacy Law)

Bocapc Repair complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. We collect and use personal information with your consent, or as permitted or required by law. You may withdraw consent at any time, subject to legal or contractual restrictions.

4. Data Retention

We retain personal information only as long as necessary for the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for a reasonable period to manage the relevant service relationship and then securely deleted.

5. Cookies and Tracking Technologies

Our website may use cookies — small text files stored on your device — to improve your browsing experience. You can control cookie preferences through your browser settings or through the cookie consent banner on our site. Declining non-essential cookies will not prevent you from accessing information on this website. For full details, see our Cookie Policy.

6. Third-Party Services

Our website may include embedded content or links from third-party services (such as Google Maps). These services operate under their own privacy policies. We recommend reviewing the privacy policy of any third-party service you interact with through our website.

7. Your Rights

Under PIPEDA and applicable Canadian privacy law, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent to our use of your personal information
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, contact us at [email protected] or by mail at our business address.

8. Security

We take reasonable steps to protect personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +1 403-617-8621
• Mail: 469 1 Ave NW, Swift Current, SK S9H 0N3, Canada